At Wilkgard Technology Group Pty. Ltd. (ACN 153 218 949) we recognize the importance of your privacy and understand your concerns regarding the security of the personal information which you provide to us.
“Personal information” means an opinion about an identified individual or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether the information or opinion is recorded in a material form or not.
We collect certain personal information directly from you. For example, we may collect personal information from you via telephone, email, mail or from the information you submit to us directly via the Website. If you are a vendor, we will also collect personal information from you when you register your business on the Website.
We may also collect personal information about you from other sources, such as from third party suppliers and partners (including advertising partners), other customers or vendors on the Website who interact with you, or via publicly available sources such as ABN Lookup, ASIC, online publications and registers, your website or social media pages.
If we receive personal information that we have not requested or which we do not require to provide our services to you (unsolicited information) then we will destroy or de-identify the information if it is lawful and reasonable to do so.
Information collected directly from you:
Certain visitors to the Website choose to interact with it in ways that require us to gather certain personal information from them. The amount and type of information that we gather depends on the nature of the interaction.
We also collect information regarding the content you submit to us directly or indirectly via the Website, including details regarding your transactions and payments made via the Website, or from communications or messages, you send or receive via the Website.
Information collected from third parties:
We may collect personal information about you from third parties.
We may collect information:
We may also collect publicly available information in order to verify the details you have provided to us, verify your business, or for other purposes relating to your use of the Website.
Information we collect automatically:
Like most website operators, we automatically collect information from you and your browsers and devices when you access and use the Website. We may collect your Internet Protocol (IP) address, browser type, language preference, referring site, and the date and time of each visitor request.
Our purpose in collecting such information is to better understand how vendors, customers, or other visitors use the Website and helps us to tailor-make communications to you for your specific needs.
To enrich and perfect your online experience, we also use and collect information via, cookies and similar technologies and services provided by others to display personalized content, appropriate advertising, and store your preferences on your computer.
Third-Party Analytics Services:
We may use third-party web analytics services on our Website and when you use our services.
The information collected for this purpose will be disclosed to or collected directly by these service providers. These service providers may retain and use anonymized, aggregated data collected from users of our Website in connection with their own businesses, including in order to improve their products and services.
We collect, hold, use and disclose personal information from you or about you where it is reasonably necessary for us to carry out our business functions and activities and as necessary to provide our services to you or to respond to and action any requests you may make. We also collect, hold, use, and disclose your personal information for related purposes that you would reasonably expect, such as our administrative and accounting functions.
Specifically, we may collect and hold information about you in order for you to register your business or account on the Wilkgard Website, to promote your business and products, and to allow you to sell and buy products hosted on the Wilkgard Website.
Additionally, we may use the information obtained through the Website to respond to and communicate with you about your requests, transactions, questions, and comments and to allow you to receive our newsletters and communications.
If we do not collect, hold, use, or disclose your personal information, or if you do not consent, then we may not be able to provide you with these services.
We use such information to assist us in providing an effective service (for example, to adapt our Website to the needs of your device or to allow you to log in to our Website), and to collect broad demographic information for identified, aggregated use.
We may also use your personal information for purposes that are required by law such as sharing your personal information in order to comply with legal obligations to which we are subject.
We respect the privacy of personal information and will take reasonable steps to keep it strictly confidential.
We have physical, electronic, and procedural safeguards in place and will take reasonable steps to ensure that your personal information is protected from misuse, interference, loss, and unauthorized access or disclosure.
The security of your personal information is important to us and whilst we cannot ensure or guarantee that loss, misuse, or alteration of information will never occur, we will use all reasonable efforts to prevent it.
The submission of information over the internet is never entirely secure. We cannot guarantee the security of information you submit via our Website whilst it is in transit over the internet and any such submission is at your own risk.
Your personal information and contact details are never passed on or sold to third parties either for marketing or other purposes.
Unless you have opted out of marketing communications, we may use your information to offer you products and services that we think may be of interest to you through our newsletter or other promotional materials.
Where required by applicable law, we will obtain your consent before sending you any marketing communications. You may withdraw your consent to the use of your data for marketing purposes at any time by contacting us on firstname.lastname@example.org or clicking “Unsubscribe” on the promotional material.
We will disclose personal information to third parties if it is necessary for the primary purpose for which we collected the information, or for a related secondary purpose if the disclosure could be reasonably expected.
Your personal information may be made available to vendors, customers, or other third parties if necessary, to effect a transaction on the Website that you have agreed to make or to resolve issues or disputes that arise in connection with your use of the Website.
Where required by law, we will require that the third party undertake to treat the personal information in accordance with all applicable privacy laws to which we are bound.
Where we wish to use or disclose your personal information for other purposes that you may not reasonably expect, we will seek your prior consent to such disclosure.
Otherwise, we will only disclose your personal information to third parties without your consent if the disclosure is:
Those who engage in transactions with us are asked to provide additional information, including, as necessary, the personal and financial information required to process the purchase transactions. In each case, we collect such information only insofar as is necessary or appropriate to fulfill the purpose of your interaction with us. You can always refuse to supply personal information, with the caveat that it may prevent you from engaging in certain activities on the Website, such as being able to purchase a product.
Surveys are used to improve our services to you and to better the products and services we offer for sale on the Wilkgard Website.
We will only retain your personal information for as long as is reasonably necessary in relation to the purposes for which it was collected. We will also retain personal information to ensure compliance with any applicable statutory or regulatory obligations imposed on us in relation to the retention of records.
We retain your personal information collected from your Warranty Card so we can provide you with service when you might require it.
Where you have requested, we stop processing your personal information for marketing purposes, we may retain a record of your request to ensure we abide by your request in the future.
Under the legislation applicable to you, you may be entitled to exercise some or all of the following rights:
If you wish to contact us in relation to any of the rights outlined in this section, you can do so by emailing us at: email@example.com